How To Fix “Can’t Reach Oculus Runtime Service” Rift Error

by David Heaney • December 15th, 2018

Are you getting a ‘Can’t Reach Oculus Runtime Service’ error when trying to use your Oculus Rift?

This error can happen either when Facebook pushes out a broken update, or when your Rift software becomes corrupt.

Luckily, it’s usually fairly easy to fix:

  1. Go to oculus.com/setup
  2. Click ‘Download Oculus Rift Software’ then run the downloaded file
  3. Click Repair

If all goes well, the Oculus software and your Rift should start fully working again. Don’t worry, your Rift games and save data should be unaffected.

If this still doesn’t work, it means that antivirus software on your PC is blocking the Rift drivers. Try adding the entire Oculus software folder as an exclusion in your antivirus, or uninstall your antivirus and use the built in Windows Defender if you have Windows 10.

We also recommend you take this opportunity to update your video card drivers, as this is often the cause of other PC VR issues that you could encounter in future:

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